DIRECTOR’S CIRCLE

How do I join the Director’s Circle?

Joining is easy! Simply sign up through our website or at The Terminal. Start earning points immediately with every visit and purchase.

How do I earn points?

You earn points for purchasing tickets, dining, concessions, and event bookings. The more you enjoy, the more you earn!

What can I redeem points for?

Points can be redeemed for rewards like discounted tickets, premium seating, exclusive event access, and more.

What are the loyalty levels and how do they work?

The program has four tiers: Bronze, Silver, Gold, and Platinum. Your tier is determined by the points you earn, with each level unlocking greater perks and benefits.

What benefits come with VIP and VVIP levels?

VIP and Platinum members enjoy priority seating, access to private lounges, special discounts, and curated experiences tailored to your preferences.

Do my points expire?

Points are valid for 12 months from the date they are earned, so keep exploring to make the most of your rewards!

Can I track my progress and rewards?

Yes! Log into your profile on our website to check your points, tier, and available rewards.

How do I move up to the next loyalty level?

As you earn more points, you’ll automatically advance to the next tier, unlocking greater rewards and benefits along the way.

Who can I contact if I have questions about my membership?

Our guest services team is happy to help! Contact us at hello@TheTerminal.ae or call us at +971 123 4567.